Privacy Policy
techinterview.coach (“we”, “us”) is a marketplace that connects people preparing for tech interviews with coaches. This policy describes what personal data we collect, how we use it and the choices you have.
1 · Overview
This policy applies to everyone who uses techinterview.coach. It sits alongside our Terms of Service and Cookie Policy.
2 · Data we collect
We collect information you give us and information created as you use the platform:
- Account data: name, email and profile details received from LinkedIn when you sign in, plus the role you use the platform in (coach or coachee).
- Matching data: your quiz answers and, if you upload one, your CV. These are used solely to match you with suitable coaches and are only shared with a coach when you choose to contact them.
- Messages: conversations between coaches and coachees, stored to provide the chat product.
- Payment data: handled by Stripe; we never store card numbers, only order and payout records (amounts, status, timestamps).
- Usage data: product analytics (PostHog) and error reports (Rollbar) covering page views, product events and technical failures. Sensitive inputs are masked in analytics session recordings.
3 · How we use it
We use your information to:
- Provide the service: matching, messaging, booking and payouts.
- Send transactional email about your orders and account.
- Secure the platform and prevent abuse.
- Understand product usage and improve the experience.
We do not sell your personal data.
4 · Sharing
Data is shared with the service providers that power the platform, Stripe (payments), PostHog (analytics), Rollbar (error tracking), Resend (transactional email) and our hosting providers, each only to the extent needed for their function. Your quiz answers and CV details are shared with an individual coach only when you start a conversation with them.
6 · Retention & deletion
You can delete your account from Settings once you have no payment or subscription still in progress. Deletion anonymises your personal details, removes your CV and LinkedIn data, and delists any coach profile. Order records are retained as required for financial compliance.
7 · Your rights
Depending on your location you may have rights to access, correct, export or delete your personal data. Email support@techinterview.coach and we’ll help.
8 · Contact
For privacy questions or requests, email support@techinterview.coach.